COVID-19 Resources

The latest news and resources about the COVID-19 pandemic for members of the Calgary Stake will be found here.

Last Updated: April 23, 2020 9:27 AM

Services and Resources for the Calgary Region

*for most up-to-date version see: https://www.CalgaryStake.org/covid

 

COVID-19 UPDATES

 

Federal updates:

 

https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

 

Provincial updates:

https://www.alberta.ca/covid-19-information.aspx

 

Alberta Health Services updates:

https://www.ahs.ca/covid/

 

Public Health Orders:

https://open.alberta.ca/dataset?q=&sort=metadata_created+desc&pubtype=Orders+and+Directives&tags=COVID-19

 

City of Calgary updates:

https://www.calgary.ca/CSPS/cema/Pages/Response-to-Coronavirus.aspx

 

World Health Organization:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

 

COVID-19 RESOURCES

 

Self-assessment:

https://myhealth.alberta.ca/journey/covid-19/Pages/COVID-Self-Assessment.aspx

 

Self-Isolation guidelines:

https://www.alberta.ca/isolation.aspx

 

PurposeMed

Free online doctor’s visit service: Mon-Fri from 8:00 am to 8:00 pm

https://purposemed.com/

 

COVID-19 SUPPORTS FOR INDIVIDUALS

Note: many service providers have closed their doors to the public BUT are still providing services via phone, email etc. Check their websites for ways to get in touch with them.

Note: for many of these supports a current tax return must be filed and direct deposit info must be up to date (see Income Tax section below).

 

Provincial Supports: Includes links to:

·       Agriculture Job Connector

·       Child care during COVID-19

·       Relief for the energy sector

·       Student learning (guidelines for K-12)

https://www.alberta.ca/covid-19-information.aspx

 

Federal Supports: Includes links to:

·       Increasing Canada Child Benefit

·       Special GST Credit payment

·       Extra time to file tax returns

·       Reduced minimum withdrawals for RRIFs

·       Supporting the delivery of items and personal outreach

·       Temporary changes to Canada Summer Jobs program

https://www.canada.ca/en/department-finance/economic-response-plan.html#individuals

 

Canada Emergency Response Benefit

Temporary income support for those who have stopped working because of COVID-19. Applications via the federal My Account portal or a dedicated phone line.

https://www.canada.ca/en/services/benefits/ei/cerb-application.html

·       My Account registration: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html

·       Toll-Free phone line: 1-800-959-2019

 

Employment Insurance

https://www.canada.ca/en/services/benefits/ei.html

Online application: https://www.canada.ca/en/services/benefits/ei/ei-regular-benefit.html

Toll-Free: 1-800-206-7218

 

Income Support (Alberta Supports / Alberta Works)

Information: https://www.alberta.ca/alberta-supports.aspx

Online application: https://myalbertasupports.alberta.ca/CitizenPortal/application.do

AB Supports Contact Centre: 1-877-644-9992

 

Mortgage Deferrals

https://cba.ca/mortgage-deferral-to-help-canadians-experiencing-financial-hardship-due-to-covid-19

 

Utility Payment Deferrals

https://www.alberta.ca/assets/documents/covid19-90-day-utility-deferral.pdf

 

Municipal Tax deferrals

https://www.calgary.ca/CSPS/cema/Pages/COVID-19-Municipal-property-tax-relief.aspx

 

National Student Loan deferrals

https://www.csnpe-nslsc.canada.ca/en/what-is-new

 

Budget Planner

https://itools-ioutils.fcac-acfc.gc.ca/BP-PB/budget-planner

 

Starting a Side Business

This weekly group, hosted by Employment Services, is for those who have or are interested in creating a small side business in addition to their full-time job. Participants will learn tips and resources for turning a hobby or personal interest into an additional source of income.The group meets online every Thursday at 7:00 PM. To join the meeting via ZOOM, click this link at the meeting time: https://us02web.zoom.us/j/87388282069

 

COVID-19 SUPPORTS FOR BUSINESSES

Note: many service providers have closed their doors to the public BUT are still providing services via phone, email etc. Check their websites for ways to get in touch with them.

Note: for many of these supports a current tax return must be filed and direct deposit info must be up to date (see Income Tax section below).

 

FEDERAL SUPPORTS FOR BUSINESS:

https://www.canada.ca/en/department-finance/economic-response-plan.html#businesses

 

Work-Sharing Program:

Offered to workers who agree to reduce their normal working hours because of developments beyond the control of their employers (extended from 38 weeks to 76 weeks).

https://www.canada.ca/en/employment-social-development/services/work-sharing/apply.html

 

Canada Emergency Wage Subsidy:

Subsidy that covers 75% of salaries for qualifying businesses, for up to 3 months, retroactive to March 15, 2020.

https://www.canada.ca/en/department-finance/economic-response-plan/wage-subsidy.html

 

Canada Emergency Business Account (CEBA)

CEBA is a government-guaranteed interest-free loan designed to help small business owners meet their immediate cash flow needs. Business owners can apply for support from the Canada Emergency Business Account through their banks and credit unions

 

Canada Emergency Commercial Rent Assistance (CECRA)

CECRA is a loan programme designed to help small and medium-sized enterprises to manage their rent costs. The government will provide loans, including forgivable loans, to commercial property owners who in turn will lower or forgo the rent of small businesses for the months of April (retroactive), May, and June.

 

Business Credit Availability Program (BCAP)

https://www.canada.ca/en/department-finance/programs/financial-sector-policy/business-credit-availability-program.html

 

PROVINCIAL SUPPORTS FOR BUSINESS:

https://www.alberta.ca/covid-19-financial-support-for-businesses-and-organizations.aspx

 

Business Link: Talk to a small business advisor to get free advice, coaching

https://businesslink.ca/

 

Corporate income tax deferral:

https://www.alberta.ca/corporate-income-tax.aspx

 

Utility Payment Deferrals

https://www.alberta.ca/assets/documents/covid19-90-day-utility-deferral.pdf

 

Municipal Tax deferrals

https://www.calgary.ca/CSPS/cema/Pages/COVID-19-Municipal-property-tax-relief.aspx

 

WCB premium payment deferral:

https://www.wcb.ab.ca/assets/pdfs/employers/EFS_Premium_relief.pdf

 

General Enquiries

 

Service Canada (federal) - single point of access to a wide range of government services and benefits (CPP, EI, OAS)

Canada.ca/service-canada-home 

Toll-free: 1 800 O-Canada (1-800-622-6232) 

 

Service Alberta (provincial)

https://www.alberta.ca/contact.cfm

Toll-Free across Alberta: 310-0000

 

List of essential services

https://www.alberta.ca/essential-services.aspx#toc-1

 

City of Calgary

https://www.calgary.ca/SitePages/cocis/Default.aspx

 

Programs & Services in Calgary – Call 211

https://www.ab.211.ca/

 

City services - Call 311 for City information and non-emergency and non-law enforcement related services (e.g. bylaw-related issues, potholes, street cleaning, tax account inquiries).

https://www.calgary.ca/CFOD/CSC/Pages/311.aspx

 

Income & Employment (plus service opportunities)

 

Employment Insurance

https://www.canada.ca/en/services/benefits/ei.html

Toll-Free: 1-800-206-7218

 

Income Support (Alberta Supports / Alberta Works)

https://www.alberta.ca/alberta-supports.aspx

Toll-Free: 1-800-206-7218

 

Church Employment Resources

https://www.ldsjobs.org/ers/ct/?lang=eng

 

Calgary Employment Services:

https://www.alberta.ca/calgary-employment-services.aspx

 

Alberta Learning Information Services (Career & Employment help)

https://alis.alberta.ca/

 

QuickBooks/GoFundMe Small Business Relief Initiative

https://quickbooks.intuit.com/smallbusinesshelp/?cid=DR_em_46556_001_Text1_US_QBOA

 

LinkedIn: (a great resource for networking with individuals and groups in employment, occupations and industry)

https://www.linkedin.com/  New to LinkedIn? Start at: https://www.linkedin.com/help/linkedin/

 

Income Tax, Child Tax Benefit, GST

Some credits or benefits from the federal and provincial governments are paid only if your Income Tax Returns have been filed and are up to date and your Direct Deposit information is current. It is essential to be current with your taxes to receive some of these payments.

 

Canada Revenue Agency (Taxes, Child Tax Benefit, GST)

https://www.canada.ca/en/revenue-agency.html

Personal taxes: 1-800-959-8281

Child Tax Benefit: 1-800-387-1193

Business: 1-800-959-5525

·       My Account registration: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html

 

Free Tax Clinics:  volunteers file tax returns for low income individuals

https://www.canada.ca/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program.html

 

City Services

Low-income Transit passes:

http://www.calgarytransit.com/fares-passes/passes/low-income-monthly-pass

 

The Way In: (403-736-4677 (a network of four agencies supporting older adults)

http://thewayincalgary.ca/

 

Directories of other Community Services:

https://informalberta.ca/public/common/viewComboList.do?comboListId=1002001

 

Stress & Mental Health

 

AB Health Services – Stress Self-Care Resources:

https://myhealth.alberta.ca/youth-addiction-mental-health/stress/stress-self-care-resources

 

Mental Health Helpline: 1-877-303-2642

 

Kids Help Phone: 1-800-668-6868

 

Canadian Mental Health Association - Recovery College (free courses):

https://recoverycollegecalgary.ca/

 

Distress Centre:

https://www.distresscentre.com/need-help/211-2/

 

Other possibilities:

Physical activity (exercising), yoga, diet, etc.

 

Banks, Utilities, Student Loans, Bills, etc.

Note: Keep in contact with them!!! Do not miss a payment without calling them to discuss your situation. Many are willing to work with you if you are willing to work with them.

 

More info available at (scroll down the page):
https://www.alberta.ca/covid-19-support-for-employers.aspx

 

Training & Personal Development

 

Calgary Public Library: free online resources (several paid services can be accessed for free via the library’s website with a current library card. Library cards are free to Calgary residents.

403-260-2600 (Call and chat about programs and services)

https://calgarylibrary.ca/

 

Just Serve (community service opportunities):

https://webmail.telus.net/www.justserve.org

 

Family History: 

familyserach.org

 

Free online courses:

https://www.coursera.org/

 

https://www.lynda.com/ (free if you login via the Calgary Public Library portal)